在現(xiàn)代國際貿(mào)易中,外貿(mào)函電是商業(yè)溝通的重要手段之一。通過準確、禮貌和專業(yè)的函電回復,企業(yè)可以有效地與客戶建立聯(lián)系并推進業(yè)務發(fā)展。以下是一份典型的外貿(mào)詢盤回復的中英對照范文,供參考。
中文版本:
尊敬的[客戶姓名]先生/女士,
您好!首先,感謝您對我們產(chǎn)品的關注。我們已經(jīng)收到了貴公司關于[產(chǎn)品名稱]的詢價信,并對您的合作意向表示感謝。
針對您提出的相關問題,我們已認真審閱并作如下回復:
- 產(chǎn)品規(guī)格:根據(jù)您所需的[具體參數(shù)],我們推薦[產(chǎn)品型號]。該產(chǎn)品符合國際[相關標準],質(zhì)量可靠。
- 價格:對于您所咨詢的數(shù)量,我們的報價為每件[價格]美元(含稅)。如果訂購數(shù)量超過[最小起訂量],我們可以提供一定的折扣。
- 交貨時間:通常情況下,從確認訂單到發(fā)貨需要[時間周期]個工作日。如有特殊要求,請?zhí)崆案嬷?/li>
- 支付方式:我們接受[支付方式1]、[支付方式2]以及[支付方式3]。具體細節(jié)可以在合同中進一步明確。
- 售后服務:我們承諾為客戶提供一年質(zhì)保服務,并在收到貨物后提供技術(shù)支持和培訓服務。
如有任何疑問或需要進一步了解的信息,歡迎隨時與我們聯(lián)系。我們期待與您建立長期合作關系。
此致, 敬禮!
[您的公司名稱] [聯(lián)系方式]
英文版本:
Dear Mr./Ms. [Customer Name],
Hello! First of all, thank you for your interest in our products. We have received your inquiry letter about [Product Name] and appreciate your intention to cooperate with us.
Regarding the questions you raised, we have reviewed them carefully and provide the following responses:
- Product Specifications: Based on your requested [specific parameters], we recommend [Product Model]. This product complies with international [related standards] and is of reliable quality.
- Price: Our quotation for the quantity you inquired about is [price] USD per unit (tax included). If the order quantity exceeds the [minimum order quantity], we can offer a certain discount.
- Delivery Time: Under normal circumstances, it takes [time period] working days from order confirmation to shipment. If there are any special requirements, please inform us in advance.
- Payment Terms: We accept [Payment Method 1], [Payment Method 2], and [Payment Method 3]. Specific details can be further clarified in the contract.
- After-Sales Service: We promise to provide a one-year warranty service and offer technical support and training services after receiving the goods.
If you have any questions or need further information, please feel free to contact us at any time. We look forward to establishing a long-term cooperative relationship with you.
Yours sincerely,
[Your Company Name] [Contact Information]
無論是中文還是英文版本的外貿(mào)函電回復,都需要注意以下幾點:
- 禮貌用語:開頭和結(jié)尾使用敬語,表達對客戶的尊重。
- 內(nèi)容簡潔明了:直接回應客戶的問題,避免冗長的描述。
- 信息準確:確保所有數(shù)據(jù)、規(guī)格和條款的準確性,以免造成后續(xù)誤解或糾紛。
- 聯(lián)系方式:提供明確的聯(lián)系方式,方便客戶進一步溝通。
希望以上范文對您有所幫助,祝各位在外貿(mào)業(yè)務中取得成功。